1. You’ve the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days and starts from the day on which you or a third person, which is not the carrier, has received the goods.
2. Conditions for withdrawal
The returned goods have no traces of use and the goods will be shipped in their original packaging.
If the returned goods have traces of use, the racall ceases to apply.
3. If the goods have not yet been shipped or have not been picked up by the customer
..then we have to pay all received payments back to you. Following costs will not be paid back to you: the costs of the working hours for rebuilding of a products according to customers requirements and which are not standard.
4. When the goods are already shipped
..then we have to pay all received payments back to you. Following costs will not be paid back to you: the costs of the working hours for rebuilding of a products according to customers requirements and which are not standard. If you already received the goods, but you are going to cancel the contract whithin 14 days, you have to pay for the transport for the goods. The goods which you’re going to return to us have to be insured on the value of the goods.
5. Withdrawal process
To exercise your right of withdrawal, you must send us an statemant/explanation of your decision via letter, Mail or Fax.
Leogangerstraße 51, 5760 Saalfelden, Austria
Phone: 0043 (0) 6582/75747
Fax: 0043 (0) 6582/75747-14
You can also use this pattern form.
To preserve the withdrawal period it’s okay when you send the form before the end of the withdrawal period.
5.The right of withdrawal does not exist
..when the customer ordered a good, which has been rebuild according to his/her own special needs/wishes.
6. Reduction of the market value of the goods
The consumer has to pay us compensation for a reduction of the market value of the goods, if this loss of value is due to a handling of the goods which is not necessary for the examination of the condition, the characteristics and the function of the goods.
If the provision of the services already rendered is impossible or impracticable, the consumer must pay us an amount which, in relation to the contractually agreed total price, corresponds to the services provided by us until the cancellation.
For any discrepancies, the customer accepts the district court in 5700 Zell am See.